Reference code: FEV_ND_137

Ticketmanager (m/w/d) für E-Antriebe

Location:
Braunschweig

Working hours:
Full-time

What we do - and why!

Mobility connects people. As the top engineering partner for our global customers, our goal is to shape the future of mobility. With over 5,500 employees around the globe, we develop revolutionary and efficient drive systems, we cross-link vehicles with each other and their surroundings, and we strive to make our lives safer using intelligent systems. Join our international team at FEV and work on groundbreaking projects with colleagues from various fields. Collaborate with us on innovative projects to make an impact on the future of our world's roads.

Your Tasks

  • Dokumentation, Kontrolle und Nachverfolgung des gesamten Ticketworkflows
  • Koordination und Kommunikation innerhalb des gesamten Beanstandungs- und JIRA-Ticketmanagements
  • Eigenständige, termingerechte Annahme und Bearbeitung eingehender Tickets
  • Bearbeitung, Priorisierung und Verteilung der eingehenden Tickets an entsprechende Schnittstellen
  • Selbstständiges Erstellen von Auswertungen, Statistiken und Reports zur Verbesserung des Qualitätsmanagements

Your qualification

  • Abgeschlossenes Studium der Informatik, Elektrotechnik, Maschinenbau oder eine vergleichbare Qualifikation
  • Fundierte Kenntnisse im Ticketmanagement von Entwicklungsaufträgen oder Beanstandungen, idealerweise im Automotivbereich
  • Verhandlungssicheres Deutsch und Englisch in Wort und Schrift
  • Kenntnisse im Umgang mit Microsoft Office, insbesondere mit Excel und JIRA
  • Fahrerlaubnis Klasse B

What we offer

Shape the mobility of tomorrow
Work on innovative and cutting-edge challenges.

Work flexibly
Our model of scheduling work and our office daycare center will allow you to find a perfect balance between your personal and professional life.

Expand your horizons
Not only will working on new technologies every day help you improve yourself, but our continuing education program will also help you stay up to date at all times.

Keep in shape
An extensive offering of company sports activities and company health management will keep you in shape and ensure you are well balanced.

Experience appreciation
An attractive base salary and numerous other benefits offer new opportunities for you.

Your personal contact

 

Gesa Kozinowski (ND)
Personalreferentin / Human Resources

Phone +49 241 56898320

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