Reference code: 50015052/50015053

Mitarbeiter (m/w) 2nd-Level-Support im Windows-/Officeumfeld


Working hours:

What we do - and why!

Mobility connects people. As the top engineering partner for our global customers, our goal is to shape the future of mobility. With over 5,800 employees around the globe, we develop revolutionary and efficient drive systems, we cross-link vehicles with each other and their surroundings, and we strive to make our lives safer using intelligent systems. Join our international team at FEV and work on groundbreaking projects with colleagues from various fields. Collaborate with us on innovative projects to make an impact on the future of our world's roads.

Your tasks

  • Unterstützung für IT-relevante Support- und Serviceanfragen unserer nationalen und internationalen Standorte per Ticketsystem (HelpLine)
  • 2nd-Level-Support im Microsoft-Produktumfeld
  • Active Directory User Management
  • Fernunterstützung unserer Kollegen, inkl. Unterstützung bei Installationen und Updates
  • Support per E-Mail, Chat und Telefon auf Deutsch und Englisch
  • Erstellen und Ausarbeiten von Anleitungen und Dokumentationen

Your qualification

  • Ausbildung zum Fachinformatiker (m/w) oder eine vergeichbare Qualifikation
  • Sehr gute Kenntnisse in  Office/Office 365 und Windows 7/10
  • Microsoft Azure Kenntnisse sind von Vorteil
  • Gute Englischkenntnisse in Wort und Schrift
  • Ausgeprägter Servicegedanke und Kommunikationsstärke
  • Bereitschaft, sich schnell in neue Themengebiete einzuarbeiten
  • Freundliches Auftreten
  • Teamfähigkeit
  • Interkulturelle Erfahrungen sind von Vorteil

What we offer

Shape the mobility of tomorrow
Work on innovative and cutting-edge challenges.

Work flexibly
Our model of scheduling work and our office daycare center will allow you to find a perfect balance between your personal and professional life.

Expand your horizons
Not only will working on new technologies every day help you improve yourself, but our continuing education program will also help you stay up to date at all times.

Keep in shape
An extensive offering of company sports activities and company health management will keep you in shape and ensure you are well balanced.

Experience appreciation
An attractive base salary and numerous other benefits offer new opportunities for you.

Your personal contact

Michelle Häusler
Human Resources - Aachen

Phone +49 241 5689-8418

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